Q: Why is my device not visible on the map?¶
A: Is your device in the magnet holder?
It required a device holder with a magnet to turn on the device.
A: Is your device turned on outdoors?
Indoors the device cannot find a GPS position and therefor it cannot plot your data on the map.
Q: Can I open the device to look inside?¶
A: No, when opening the device the waterproof seal might damage.
Q: I bought my device with connectivity but why is the SIM tray empty?¶
A: The SODAQ AIR will be delivered with a SIM chip, therefor the SIM tray is empty.
Q: Can I use a longer charge cable?¶
A: We tested the cables which we put in the SODAQ AIR box. You can use other/longer usb-c cables, most of them should work since the devices don't require a lot of power. But we don't guarantee anything.
Q: How much power does the device consume in static mode?¶
A: The device uses 30 uA in sleep.
Every message costs an average of 100 mA measured over 1 minute.
Lets take 101 mA for every 5 minutes to make is simple.
There are 12 messages per hour.
101 * 12 = 1212 mAh
There are 24 hours in a day and 365 days in a year.
1212 * 24 * 365 = 10.617.120 mAh per year.
10.617.120 is equal to 10,6 kWh every year.
The usage is measured on the device itself, depending on the cable and charges the powerconsumption can be slightly higher for the total setup.